SER James M: Hello, Howard, thank you for contacting the PlayOnline Information Center. Just a few moments while I review your question, please.

SER James M: In order for us to more accurately address your issue, we will require additional information. Please give a brief explanation of the issue you are having and please include any error codes or messages you are receiving.

Howard Haines: hi GM

Howard Haines: i can not log in FFXI

Howard Haines: I only started 20 days was an LM-17 information, free termination date in the 24th

Howard Haines: why?

SER James M: This account was banned today for violations of the terms of service.

SER James M: This ban is permanent, there is no appeal or review to this decision.

SER James M: All services have been terminated, and you are hereby barred from rejoining PlayOnline in the future.

Howard Haines: why?

Howard Haines: violation of what? I just started 20 days

SER James M: Investigation by the GMs found that this account shared personal information with another account that had been previously banned.

Howard Haines: account shared personal information with another?

SER James M: TYes

Howard Haines: you mean, the information was false. So ban

SER James M: No, the information was already used on another account that was banned.

SER James M: So this account was banned as well.

Howard Haines: oh.my god....

Howard Haines: this interpretation is ridiculous

SER James M: Are there any other issues I can assist you with right now, Howard?

Howard Haines: Do I have some fake information, and breaches of the rules. I was innocent, also need to be punished?

SER James M: This is not a matter of fake information.

SER James M: This account was banned because it shared information with another account that had already been banned.

Howard Haines: Or, people stealing my information. Like I be punished?

SER James M: When we ban someone, they are barred from rejoining PlayOnline, and we determine that by the personal information.

SER James M: As this account's information matched with another, that was found to be a violation of the terms of service, and this account was also banned.

SER James M: Are there any other issues I can assist you with right now, Howard?

Howard Haines: Well, I can change the information? After all, I had just begun 20 days

SER James M: All bans are final, there is no appeal or review to this decision.

Howard Haines: ........

Howard Haines: no one can help me?

SER James M: Are there any other issues I can assist you with right now, Howard?

Howard Haines: I must emphasis?

SER James M: Howard, I have already provided you with a resolution to this issue. As it seems you have no other new issues I can assist you with, I will be removing you from chat at this time.

SER James M: Thank you for visiting our PlayOnline Chat line, Howard! Take care and hope to see you online!
Thank you for visiting our PlayOnline Chat line. Take care and hope to see you online!
Your session has ended. You may now close this window.

偶抱着枕头哭一晚上。。。明天再去买个娃娃诅咒他！！！！

SER James M：您好，霍华德，谢谢你的联络信息中心。您有几分钟的时间与我讨论您的问题。

SER James M：为了使我们更准确地解决您的问题，我们将需要更多的资料。请简要说明你所遇到包括任何误码或讯息。

Howard Haines: 你好 GM

Howard Haines:不能登陆FFXI了

Howard Haines:我刚刚玩了20天就被告知了一个LM-17的信息。我的帐户的免费日期截止到24号。

Howard Haines: 这是为什么？

SER James M:这个帐号是因为违反了服务条款在今天取缔的。

SER James M:这项禁令是永久的。没有任何上诉和更改的权利。

SER James M:帐户的所有服务都已终止，您在以后都不能再加入PlayOnline。

Howard Haines:这是为什么？

Howard Haines: 具体违反了什么服务条款？我才刚刚玩了20天！

SER James M: GM今天查实这个帐户信息一另一个帐户共享，而且该信息在先前就已经被列入禁令。

Howard Haines: 帐户信息与另一个帐户共享？

SER James M: 是的。

Howard Haines:你的意思是说这个帐户的信息是假的？所以被封停？

SER James M:不是，这个帐户的信息先前就已经被使用，并切加如了禁令。

Howard Haines:哦！我的天啊！

Howard Haines:这个解释很荒谬！

SER James M:现在你还有什么我可以帮助你的其他信息么？Howard ？

Howard Haines:我在不知情的情况下使用了这些”虚假“信息。但是我是无辜的。也要受到惩罚？

SER James M:这不是一个虚假信息。

SER James M:这个帐户被禁用，因为它与另一个已经被停止的帐号是共享信息的。

Howard Haines:或者说，别人盗用了我的资料，我会受到处罚？！

SER James M:当我们禁止了某人，不准他再次加入PlayOnline，是根据个人信息而处理的。

SER James M:把本帐户的资料共享给另一个，我们会认定为这是违反了服务条款，而这一帐户也会被禁止。

SER James M:现在你还有什么我可以帮助你的其他信息么？Howard ？

Howard Haines:那么，我可以在现在更改我的个人信息么？毕竟我总共才刚玩了20天而已。

SER James M:所有的禁令是最终结果。没有任何上诉或更改的权利。

Howard Haines:。。。。。。

Howard Haines:没人可以帮助我？

SER James M:现在你还有什么我可以帮助你的其他信息么？Howard ？

Howard Haines:我必须重新开始？

SER James M:Howard ， 我已经与你共同解决了相关问题，在我看来，你已经没有其他问题需要询问了。所以我现在将关闭这次聊天。

SER James M:Howard 谢谢你的玩家来访聊天。多谢关照。我非常希望能看到你继续在线。

系统提示：你们的会议已经结束。你现在可以关闭这个窗口。