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» 亚马逊又来了~1刀的电视~
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[海淘]
亚马逊又来了~1刀的电视~
turnlive
魔王撒旦
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发表于 2011-12-23 23:55
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Me:I just order some Mitsubishi XD600U DLP Projs today and I get one confirm mail in my mailbox.
But after I chk my order just now, I can not find the order, it just disappears.
Regent:I am so sorry Breeze if you can't find your order. I've checked this order and it shows that it was canceled on Dec 23 by the seller because they are unable to fulfill the item due to availability.
Me:So there is no compensation or something like that in this kind of issue?
When I place my order, it just show shipping soon
Regent:Since this is canceled Breeze and also the item is sold and shipped by a seller, you will have the money back in your account within 2-3 business days.
As much as I would like to Breeze however we don't have access to a seller's item.
Me:So next time I want buy something, how can I know it is available or not?
Do the seller have the right to cancel the order on any condition?
Regent:You may check first if item is in stock. In this case Breeze, the seller might not have updated there item in our website that is why it still shows its available. I am really sorry about this Breeze. Don't worry, I will let the seller know about this issue.
Yes Breeze, they have the ability to cancel there item.
Me:I suppose there should be some measure to protect the buyer cuz when I place the order I do chk the stock condition.
Regent:I understand your concern Breeze. Thanks for your suggestion. Don't worry, I'll inform my lead about your suggestion so that we can do something about it.
Me:So you will talk to the seller about this case?
Regent:Yes we will Breeze, we will coordinate with them about your issue.
Me:And I suppose to got a email or something like that after your discussion?
Regent:We will ask the seller to send you an email about it Breeze so that they can explain more what really happen.
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