刚用不到两星期，状态条下面出现一整条的线。
显示全黑时就显示白色一条，显示全白时就显示黑色一条。
总之就是无时无刻都反对比显示。
尝试关机依然显示，就是怎样也无法恢复    T_T
硬件故障该如何修复啊？

上图有真相

[ 本帖最后由 bpsim 于 2012-1-12 00:36 编辑 ]

青蛙太不给力了。
http://imageshack.us/g/851/img5956n.jpg/

http://img851.imageshack.us/img851/6214/img5956n.jpg
http://img37.imageshack.us/img37/3000/img5957x.jpg
http://img819.imageshack.us/img819/6931/img5958e.jpg
http://img97.imageshack.us/img97/2316/img5959a.jpg
http://img710.imageshack.us/img710/651/img5960p.jpg
http://img35.imageshack.us/img35/2686/img5961gc.jpg
http://img713.imageshack.us/img713/9586/img5964l.jpg

[ 本帖最后由 bpsim 于 2012-1-12 00:28 编辑 ]

posted by wap, platform: Android

+_+*
没有怎样大压啊。
怎么美国品牌也这么不堪……

贴上来与客服的对话，过后寄回卖给我的人。

21:39:57 : BoonPin: Initial Question/Comment: Nook Touch's screen faulty. With whole 1 line always appears on screen. Battery drains badly. Last only 2 or 3 days. Can I request replacement? Here is the image of the faulty: http://img713.imageshack.us/img713/9586/img5964l.j

21:39:57 : System: Welcome to the Barnes & Noble Chatroom.

21:40:27 : System: A member of our Support Team will be with you shortly.

21:40:57 : System: If you're contacting us about NOOK®, have a look at the FAQs and tutorial videos available at www.nook.com/support

21:41:27 : System: If you're contacting us to apply payment, or confirm the status of your order, please contact 800-THE-BOOK (843-2665), or call (1-201-559-3882) for customers outside of the United States.

21:41:57 : System: Thank you for waiting, a Digital Support Representative will be with you soon.

21:42:28 : System: Your question is important to us, please stay connected; we are eager to help you.

21:42:57 : System: We apologize for the wait, a Digital Support Representative will be with you soon.

21:43:28 : System: Your question is important to us, please stay connected.

21:43:57 : System: Sorry for the delay. While you're waiting, have a look at the FAQs and tutorial videos available at www.nook.com/support

21:44:57 : System: Thank you for your patience, all of our representatives are assisting other customers, please hold for the next representative.

21:45:57 : System: Seth Whitten has joined this session!

21:45:57 : System: Connected with Seth Whitten. Your Reference Number for this chat is 482004.

21:45:57 : System: Thanks for joining us.

21:46:12 : Seth Whitten: Good day, thanks for joining Barnes & Noble Digital Chat Support. Let me review the issue.

21:46:48 : BoonPin: Hi, Seth.

21:47:07 : Seth Whitten: Hello, Boon.

21:47:43 : BoonPin: So can I request for a replacement?

21:50:07 : Seth Whitten: When and where did you purchase the device?

21:50:45 : BoonPin: It's a gift. I get it before Christmas.

21:51:27 : Seth Whitten: Alright.

21:51:52 : Seth Whitten: Boon, please visit the BN store and replace the device.

21:52:14 : Seth Whitten: Please follow the steps below to Hard Reset your NOOK Color. Please note that a Hard Reset deregisters your device as well as erases all local content such as contacts, sideloaded documents, personal information, 4 digit passcodes, etc. It is recommended that you backup any sideloaded material before continuing. All Barnes & Noble content will be downloadable upon re-registering

To Hard Reset NOOK Color

1. Hold the power button down until NOOK Color is powered off, ignoring the "Power off" prompt.

2. After Your NOOK Color is powered off hold the "NOOK Home Key" down then simultaneously hold down the "Power" button, release the buttons immediately after the “Read Forever” logo disappears.

3. If successful, a grey NOOK Logo will appear and the screen will refresh momentarily and flash yellow. A prompt will appear asking if you would like to perform a “Factory Reset,” Tap the "NOOK Home key" to confirm. Tap the "Home key" again to begin the process.

4. After a few minutes your device will reset and re-install all necessary software. Once completed, you will have to register the device again.

21:52:42 : Seth Whitten: Sorry, typo error. Please ignore the steps.

21:52:52 : BoonPin: OK.

21:53:29 : BoonPin: So my issues can request a new Nook, right?

21:54:22 : Seth Whitten: Yes, you can request for the new Nook, Boon.

21:55:09 : BoonPin: OK. Thank you. Then I will visit B&N store.

21:55:20 : Seth Whitten: You are welcome.

21:55:22 : Seth Whitten: Is there anything else I can help you with?

21:55:34 : BoonPin: I'm good.

21:55:52 : Seth Whitten: Thanks once again for joining the Barnes & Noble Chat.

21:56:00 : BoonPin: OK.