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半年前买得kindle3屏碎了…

posted by wap, platform: HTC (Desire)

在深圳出差,回程去机场的时候把手机的耳机和它放在一起来着。现在办好登机准备看会儿阿拉蕾 结果屏碎了一块,不能刷新了…
哪位大虾知道杭州哪里能换啊?


本帖最近评分记录
  • nonoh 激骚 +1 最骚 Rated by wap for mark 2011-7-19 10:38
  • adachimk3 激骚 +1 最骚 Rated by wap for mark 2011-7-18 17:42

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posted by wap, platform: HTC (Desire)
引用:
原帖由 @传承  于 2011-7-18 17:15 发表
posted by wap, platform: BlackBerry (BOLD 9000)

送amazon换新,来回邮费200多吧
嗯,查了一下,决定按照这个方法试试。实在不行,让多看的修理。



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posted by wap, platform: HTC (Desire)

哎,太娇贵了。
多看说修的话550。


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posted by wap, platform: HTC (Desire)
引用:
原帖由 @莎木  于 2011-7-18 18:22 发表
550话再买个锦书凑活看吧
不能这样啊…
飞机晚点三个小时了还没有起飞的迹象…没有kindle3太难受啊。

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已经发邮件给美国的AMAZON了...没想到他们专门有一项就是kindle broken的项目。
希望能成功。

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我勒个去,刚发的邮件,这么快就回信了。

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Amazon.com Customer Service cust.service03@amazon.com 发送至 我
       
显示详细信息 21:25 (1 小时前)
       
Hello,

I'm sorry to hear about the trouble you've had with your Kindle screen.

After looking into this issue, I request you to contact us via phone for warranty service where you can speak to our live customer support executives who will gather the required additional information to provide an accurate and expedient resolution.

Our phone support specialist will be able to quickly process a replacement for your Kindle if needed and also assist you how to return the damaged kindle and resolve this issue to your satisfaction.

Please be informed that we will need to speak with you over the phone in order to process a replacement for your Kindle as all the warranty and replacement issues can be handled via phone only.

I realize that, at this point, asking you to contact us again is disappointing; however, we really feel that the best way to assist you with this concern is over the phone. Your patience and understanding is highly appreciated in this matter.

You can reach us by phone directly and toll free from many countries by clicking the Contact Us option in the right-hand column of our Kindle Support pages at:

www.amazon.com/kindlesupport

When you visit our website and select Contact Us, click on the "Phone" tab, enter your number, and we’ll call you right back.

Contacting us through the website allows you to verify security before a call is placed and ensures we have your account information ready when we call you. If your country isn’t listed or you’re unable to take advantage of the Contact Us feature, you can call us directly at 1-877-453-4512 or 1-206-922-0844 (if you're calling from outside the U.S.).

I'm sorry I couldn't solve this problem right away, and we hope you can call us soon so we can help solve this problem quickly.

Thank you for your recent inquiry. Did I solve your problem?

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