SER James M: Hello, Howard, thank you for contacting the PlayOnline Information Center. Just a few moments while I review your question, please.
SER James M: In order for us to more accurately address your issue, we will require additional information. Please give a brief explanation of the issue you are having and please include any error codes or messages you are receiving.
Howard Haines: hi GM
Howard Haines: i can not log in FFXI
Howard Haines: I only started 20 days was an LM-17 information, free termination date in the 24th
Howard Haines: why?
SER James M: This account was banned today for violations of the terms of service.
SER James M: This ban is permanent, there is no appeal or review to this decision.
SER James M: All services have been terminated, and you are hereby barred from rejoining PlayOnline in the future.
Howard Haines: why?
Howard Haines: violation of what? I just started 20 days
SER James M: Investigation by the GMs found that this account shared personal information with another account that had been previously banned.
Howard Haines: account shared personal information with another?
SER James M: TYes
Howard Haines: you mean, the information was false. So ban
SER James M: No, the information was already used on another account that was banned.
SER James M: So this account was banned as well.
Howard Haines: oh.my god....
Howard Haines: this interpretation is ridiculous
SER James M: Are there any other issues I can assist you with right now, Howard?
Howard Haines: Do I have some fake information, and breaches of the rules. I was innocent, also need to be punished?
SER James M: This is not a matter of fake information.
SER James M: This account was banned because it shared information with another account that had already been banned.
Howard Haines: Or, people stealing my information. Like I be punished?
SER James M: When we ban someone, they are barred from rejoining PlayOnline, and we determine that by the personal information.
SER James M: As this account's information matched with another, that was found to be a violation of the terms of service, and this account was also banned.
SER James M: Are there any other issues I can assist you with right now, Howard?
Howard Haines: Well, I can change the information? After all, I had just begun 20 days
SER James M: All bans are final, there is no appeal or review to this decision.
Howard Haines: ........
Howard Haines: no one can help me?
SER James M: Are there any other issues I can assist you with right now, Howard?
Howard Haines: I must emphasis?
SER James M: Howard, I have already provided you with a resolution to this issue. As it seems you have no other new issues I can assist you with, I will be removing you from chat at this time.
SER James M: Thank you for visiting our PlayOnline Chat line, Howard! Take care and hope to see you online!
Thank you for visiting our PlayOnline Chat line. Take care and hope to see you online!
Your session has ended. You may now close this window. 作者: Leaze 时间: 2007-9-22 01:21
